DISTANCE SALES AGREEMENT
ARTICLE 1 - PARTIES
1.1- SELLER:
Company Name: Artteks Tekstil Sanayi Ve Dış Tic. Ltd. Şti.
Address: Abdurrahmangazi Mah. Osmangazi Cad. No:121 34885 Sancaktepe/ İSTANBUL
Phone: 0850 532 5 888
Email: [email protected]
1.2- BUYER:
Name/Surname/Title:
Address:
Phone:
Email:
ARTICLE 2 - SUBJECT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 4077 on Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of the product ordered by the BUYER from the SELLER's Artteks Tekstil Sanayi Ve Dış Tic. Ltd. Şti. website in an electronic environment, with the characteristics and sales price specified below.
ARTICLE 3 - PRODUCT SUBJECT TO THE AGREEMENT
Date:
Product Name Quantity Total Product Price
The type and nature, quantity, brand/model, color, and sales price of the products are as stated above.
Payment method:
Delivery address:
ARTICLE 4 - GENERAL PROVISIONS
4.1- The BUYER declares that they have read and understood the preliminary information regarding the essential characteristics, sales price, payment method, and delivery of the product subject to the agreement as stated on the website and has given the necessary confirmation electronically.
4.2- The product subject to the agreement shall be delivered to the BUYER or the person/entity at the address provided by the BUYER within the time specified in the preliminary information on the website, depending on the distance of the BUYER's location, provided that it does not exceed the legal 3-day period.
4.3- If the product subject to the agreement is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible for the refusal of the delivery by the person/entity to whom it will be delivered.
4.4- The SELLER is responsible for delivering the product subject to the agreement in a complete, intact manner, in compliance with the specifications stated in the order, and with warranty documents and user manuals, if applicable.
4.5- For the delivery of the product subject to the agreement, a signed copy of this agreement must have been delivered to the SELLER, and the payment must have been made using the payment method chosen by the BUYER. If the product price is not paid or canceled in the bank records for any reason, the SELLER shall be deemed to have been released from its obligation to deliver the product.
4.6- If, after the delivery of the product, the relevant bank or financial institution does not pay the SELLER for the product due to unauthorized or unlawful use of the BUYER's credit card by unauthorized persons through no fault of the BUYER, the product must be sent back to the SELLER within 3 days, provided that it has been delivered to the BUYER. In such cases, shipping costs will be borne by the BUYER.
4.7- If the SELLER cannot deliver the product subject to the agreement within the specified time due to force majeure or extraordinary circumstances preventing transportation, such as adverse weather conditions or interruptions in transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may exercise one of the following rights: canceling the order, replacing the product subject to the agreement with an equivalent, and/or postponing the delivery period until the hindrance is removed. If the BUYER cancels the order, the amount paid shall be refunded within 10 days.
4.8- Faulty or defective products that are covered or not covered by a warranty certificate may be sent to the SELLER for necessary repair within the warranty conditions. In such cases, shipping costs will be borne by the SELLER.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from this agreement within 7 days from the delivery of the product to the BUYER or the person/entity at the address indicated. To exercise the right of withdrawal, the BUYER must notify the SELLER via fax, email, or phone within this period, and the product must not have been used in accordance with the provisions of Article 6. The product must be returned to the SELLER along with the original invoice and a copy of the shipping delivery note. The refund process will begin within 7 days after these documents are received. Shipping costs for returned products due to withdrawal shall be borne by the SELLER.
ARTICLE 6 - PRODUCTS NOT ELIGIBLE FOR WITHDRAWAL
Products that cannot be returned due to their nature, single-use items, software and programs that can be copied, perishable items, or items with an expired shelf life are not eligible for withdrawal. The following items may only be returned if their packaging is unopened, undamaged, and unused:
- Portable computers (Returns will not be accepted after the original operating system is installed.)
- All types of software and programs
- DVDs, VCDs, CDs, and cassettes
- Computer and stationery supplies (toner, cartridges, ribbons, etc.)
- All types of cosmetic products
- Phone credit orders
ARTICLE 7 - COMPETENT COURT
In the implementation of this agreement, the Consumer Arbitration Committees and Consumer Courts at the SELLER's or BUYER's place of residence are authorized up to the value announced by the Ministry of Industry and Trade.
In the event of an order, the BUYER shall be deemed to have accepted all the terms of this agreement.
SELLER: Artteks Tekstil Sanayi Ve Dış Tic. Ltd. Şti.
BUYER: