HELP

How can I register on mashakate.com?

You can register by clicking the “Sign Up” button and filling in the required personal and address details for membership.

Do I need to pay any fee to become a member?
No, there is no charge for registration.

I forgot my password. What should I do?
If you have previously registered on our site but forgot your password, go to the "Member Login" section, enter your email address, and click the "Forgot Password" button. You will receive an email to create a new password. Follow the instructions in the email to reset your password.

How can I place an order on mashakate.com?
Click the “Add to Cart” button for the product you want to purchase. Then go to your cart, enter your personal and address information, select your payment method, and complete your order.

Is shopping on mashakate.com secure?
The security of our visitors’ personal information is very important to us. mashakate.com uses top-level security measures for collecting and storing personal data. Your credit card information is encrypted and sent to banks, and it is not stored by mashakate.com in any way.

What payment methods can I use on the checkout page?
You can choose either a credit card or a debit card on the checkout page.

I can't add products to my cart. What should I do?
First, try using a different internet browser. You can try Google Chrome, Microsoft Internet Explorer, Opera, Mozilla Firefox, etc. If the issue persists after using a different browser, clear your browser history and try again. If the problem is still unresolved, please report the issue to [email protected].

I want to cancel my membership. How can I do this?
If you want to cancel your membership, you can send an email to [email protected].

I see an error message when I try to place an order. How can I solve this issue?
In such cases, we recommend clearing your browser history and trying again. If the issue persists, please email the error to [email protected].