PRIVACY AND SECURITY POLICY
 
 
All services provided in our store are owned and operated by our company, Artteks Tekstil Sanayi Ve Dış Tic. Ltd. Şti., registered at Abdurrahmangazi Mah. Osmangazi Cad. No:121 34885 Sancaktepe/İSTANBUL.
 
Our company may collect personal data for various purposes. Below is a description of how and in what ways personal data is collected, and how this data is protected.
 
By filling out membership forms or various forms and surveys on our store, our customers’ personal information (such as name, surname, company details, phone, address, or email addresses) is naturally collected by our store.
 
Occasionally, our company may send campaign information, details about new products, or promotional offers to its customers and members. Members can choose whether to receive such information during registration or later update their preferences in the account information section after logging in or through a link provided in the information email.
 
The personal information transmitted electronically by our members to our store during the approval process will not be disclosed to third parties outside the scope and purpose determined by the 'User Agreement' we have entered into with our members.
 
To identify system problems and resolve issues or disputes that may arise concerning the service provided, our company records and uses members' IP addresses. IP addresses can also be used to identify users in general and collect comprehensive demographic data.
 
Our company may use the information requested from members for direct marketing by itself or through collaborators, within the scope and purpose defined in the Membership Agreement. Personal information can also be used to contact the user when necessary. The information requested by our company, the information provided by the user, or information regarding transactions carried out through our store may be used by our company or its collaborators for statistical evaluations, database creation, and market research, provided that the identity of our members remains anonymous.
 
Our company is committed to keeping confidential information private, treating it as a duty of confidentiality, taking all necessary measures to ensure and maintain confidentiality, and preventing any part of confidential information from entering the public domain or being disclosed to unauthorized individuals or third parties.
 
CREDIT CARD SECURITY
 
Our company places the utmost importance on the security of credit cardholders shopping on our websites. Your credit card information is not stored in our system in any way.
 
When you enter the transaction process, there are two things you need to check to ensure you are on a secure website. One is the lock or key icon at the bottom of your browser. This indicates a secure internet page and ensures that all your information is encrypted and protected. This information is used only in line with your instructions during the sales process. Credit card information used during the shopping process is encrypted using 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card is approved, the shopping process continues. Since no information about the card is visible or recorded by us, it prevents third parties from accessing this information under any circumstances.
 
To ensure reliability against credit card fraud, our company audits the payment/invoice/delivery address information for online orders. Therefore, for first-time orders on our shopping site, financial and address/phone information must be verified before the order can be supplied and delivered. If necessary, the customer holding the credit card or the relevant bank may be contacted for this verification.
 
Only you can access and change all the information you provide during registration. If you securely protect your membership login information, it is impossible for others to access or modify your details. During the membership process, operations are carried out within a 128-bit SSL security area, which is an international encryption standard that cannot be breached.
 
Websites with a customer support hotline or a service providing clear address and phone details are preferred today. This allows you to obtain detailed information on all issues and better understand the reliability of the company providing the online shopping service.
 
THIRD-PARTY WEBSITES AND APPLICATIONS
 
Our store may link to other sites within the website. Our company is not responsible for the privacy practices or content of these sites accessed via these links. The privacy principles of this Privacy Policy apply only to the use of our store and do not cover third-party websites.
 
EXCEPTIONAL CASES
 
In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this 'Privacy Policy.' These circumstances are limited to:
 
1.    Complying with legal obligations as required by laws, decrees, regulations, etc., issued by authorized legal authorities;
2.    Fulfilling and implementing the requirements of the 'Membership Agreement' and other agreements concluded with our users;
3.    Providing information requested within a properly conducted investigation or inquiry by an authorized administrative or judicial authority;
4.    Providing information to protect users' rights or safety when necessary.
 
EMAIL SECURITY
 
Never include your credit card number or password in emails you send to our Customer Service regarding any of your orders. Information included in emails can be viewed by third parties. Our company cannot guarantee the security of information transferred from your emails under any circumstances.
 
For any questions or suggestions regarding our privacy policy, you can send an email to [email protected]. You can also contact us using the following details:
 
Company Name: Artteks Tekstil Sanayi Ve Dış Tic. Ltd. Şti.
 
Address: Abdurrahmangazi Mah. Osmangazi Cad. No:121 34885 Sancaktepe/İSTANBUL
 
Phone: 0850 532 5 888