Distance Selling Agreement

ARTICLE 1 - PARTIES

1.1 - SELLER:

Title: Artteks Tekstil Sanayi Ve Dış Tic. Ltd. Şti.

Address: Abdurrahmangazi Mah. Osmangazi Cad. No:121 34885 Sancaktepe/ ISTANBUL

Phone: 0850 532 5 888


1.2 - BUYER:

Name/Surname/Title:

Address:

Phone:

Email:

ARTICLE 2 - SUBJECT

The subject of this agreement is the purchase of goods by the BUYER from Artteks Tekstil Sanayi Ve Dış Tic. Ltd. Şti., owned by the SELLER. This agreement defines the rights and obligations of the parties in accordance with the provisions of Law No. 4077 on Consumer Protection and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts, regarding the sale and delivery of the product, whose characteristics and sales price are specified below, ordered electronically from the website.

ARTICLE 3 - SUBJECT OF THE AGREEMENT

Date:

Product Name Quantity Total Product Amount

The type, quantity, brand/model, color, and sales price of the products are as stated above.

Payment Method:

Delivery Address:

ARTICLE 4 - GENERAL PROVISIONS

4.1- The BUYER declares that they have read and are informed about the basic characteristics, sales price, payment method, and preliminary information regarding delivery of the product subject to the agreement on the website, and that they have provided the necessary confirmation electronically.

4.2- The product subject to this contract will be delivered to the BUYER or the person/entity at the address indicated, within the time frame specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each product, provided that the legal 3-day period is not exceeded.

4.3- If the product subject to this contract is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible if the recipient refuses delivery.

4.4- The SELLER is responsible for delivering the product subject to this contract in good condition, complete, conforming to the specifications stated in the order, and with any warranty documents and user manuals, if applicable.

4.5- For the delivery of the product subject to this contract, it is a condition that a signed copy of this contract has been delivered to the SELLER and that the price has been paid by the BUYER using their preferred payment method. If, for any reason, the product price is not paid or is cancelled in the bank records, the SELLER is considered relieved of the obligation to deliver the product.

4.6- If, after delivery of the product, the bank or financial institution fails to pay the SELLER the product price due to the unauthorized or illegal use of the BUYER's credit card by unauthorized persons, not resulting from the BUYER's fault, the BUYER is obligated to return the product to the SELLER within 3 days, provided that the product has been delivered to the BUYER. In this case, the shipping costs shall be borne by the BUYER.

4.7- If the SELLER is unable to deliver the product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or disruptions to transportation, the SELLER is obligated to inform the BUYER. In this case, the BUYER may choose to cancel the order, replace the product with an equivalent if available, and/or postpone the delivery until the hindering situation is resolved. If the BUYER cancels the order, the amount paid will be refunded in full within 10 days.

4.8- Products sold with or without a warranty certificate that are found to be faulty or defective can be sent to the SELLER for necessary repairs within the warranty conditions; in this case, the shipping costs will be covered by the SELLER.

ARTICLE 5- RIGHT OF WITHDRAWAL

The BUYER has the right to withdraw from the contract within 7 days of delivery of the product to himself or to the person/organization at the address indicated. To exercise the right of withdrawal, notification must be given to the SELLER by fax, email, or telephone within this period, and the product must not have been used within the framework of the provisions of Article 6. If this right is exercised, it is mandatory to return the original invoice and a copy of the shipping delivery receipt showing that the product delivered to the third party or the BUYER has been sent back to the SELLER. The product price will be refunded to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and any other legal obligations cannot be refunded. The shipping cost of the product returned due to the right of withdrawal will be covered by the SELLER.

ARTICLE 6 - PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for products that are non-returnable due to their nature, single-use products, software and programs that can be copied, and products that spoil quickly or have expired. For the following products, the exercise of the right of withdrawal is subject to the condition that the product's packaging is unopened, undamaged, and the product has not been used:

- Portable Computers (Returns will not be accepted after the original operating system has been installed.)

- All types of software and programs

- DVDs, VCDs, CDs, and cassettes

- Computer and stationery consumables (toner, cartridges, ribbons, etc.)

- All types of cosmetic products

- Telephone credit orders

ARTICLE 7 - AUTHORIZED COURT

In the application of this contract, Consumer Arbitration Boards up to the value declared by the Ministry of Industry and Trade, and Consumer Courts in the place of residence of the BUYER or SELLER shall have jurisdiction.